How Emotions, Behavioral Economics, and Neuroscience Factor into Decision Making for Parties in Mediation with Lucia Kanter St. Amour [Ep. 18]

It is no secret that mediators work with parties when they are in the midst of difficult times.  As a mediator, are you aware of how the brain responds in a crisis?  Or have you ever wondered why it seems your mediation parties are not behaving 'rationally'?  In this episode, Lucia Kanter St. Amour--attorney, author, international negotiation lecturer & mediator, with specific training in behavioral science--provides a basic overview of behavioral science principles relevant to mediators and provides takeaways for how mediators can help keep parties on a productive path in mediation.  Episode highlights include:

• A discussion on "the myth of rationality"
• A discussion of the common "cognitive traps" (confirmation bias, reactive devaluation, reciprocity, and endowment effect) in conflict/negotiation/mediation
• Facts versus emotions during conflict

Links to resources mentioned in the episode:

 

Lucia's website: https://www.pactumfactum.com/

Lucia's podcast: https://pactumfactum.substack.com/

 

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