Episode 18: How Emotions, Behavioral Economics, and Neuroscience Factor into Decision Making for Parties in Mediation
It is no secret that mediators work with parties when they are in the midst of difficult times. As a mediator, are you aware of how the brain responds in a crisis? Or have you ever wondered why it seems your mediation parties are not behaving 'rationally'? In this episode, Lucia Kanter St. Amour--attorney, author, international negotiation lecturer & mediator, with specific training in behavioral science--provides a basic overview of behavioral science principles relevant to mediators and provides takeaways for how mediators can help keep parties on a productive path in mediation. Episode highlights include:
A discussion on "the myth of rationality"
A discussion of the common "cognitive traps" (confirmation bias, reactive devaluation, reciprocity, and endowment effect) in conflict/negotiation/mediation