Episode 8: Impact of Culture and Psychology When Mediating Accident Cases
In this episode, Bruce Ally--mediator and a Principal at A Place for Mediation Inc.--discusses how mediators can help parties 'get the full picture' when mediating accident cases. Here are a few highlights from the episode:
Ambulance usage may not be a reliable indicator of the severity of injury.
Cultural conditioning can impact whether an injured person calls for an ambulance.
When an injured person's 'fight or flight' response kicks in, adrenaline is produced which masks pain and may cause the injured person to undervalue the injury.