The Mediate.com Podcast

Episode 18: How Emotions, Behavioral Economics, and Neuroscience Factor into Decision Making for Parties in Mediation

It is no secret that mediators work with parties when they are in the midst of difficult times.  As a mediator, are you aware of how the brain responds in a crisis?  Or have you ever wondered why it seems your mediation parties are not behaving 'rationally'?  In this episode, Lucia Kanter St. Amour--attorney, author, international negotiation lecturer & mediator, with specific training in behavioral science--provides a basic overview of behavioral science principles relevant to mediators and provides takeaways for how mediators can help keep parties on a productive path in mediation.  Episode highlights include: A discussion on "the myth of rationality" A discussion of the common "cognitive traps" (confirmation bias, reactive devaluation, reciprocity, and endowment effect) in conflict/negotiation/mediation Facts versus emotions during conflict Links to resources mentioned in the episode:   Lucia's website: https://www.pactumfactum.com/ Lucia's podcast: https://pactumfactum.substack.com/  

Episode 17: Workplace Mediation: It’s all in the Preparation

Preparation is key when it comes to all mediation, but especially workplace mediation.  Mediator and psychologist, Dr. Debra Dupree, who is known as the MINDSET Doc, is the Founder and CEO of Relationships at Work, Inc.  Her niche market is workplace mediation and facilitating the interactive process for employees with medical conditions. Episode highlights include: - What mediators should know about what happens to employees when there is a lack of “psychological safety.” - An overview of the three assessments (conflict management styles, emotional intelligence, and communication styles) that Dr. Debra uses in her mediation process to help participants shift their mindsets in preparation for a workplace mediation. - How mediators can incorporate assessment tools into their mediation process.

Episode 16: Focusing on Mindset to Prepare Parties for Mediation

In this episode, Teresa Harlow--author, speaker, and collaboration coach--discusses the importance of mindset when moving from "combative to collaborative".  Listen to this episode to learn: the "Lessons from Mom" that mediators can use to help parties prepare for a productive mediation, Teresa's four-step process to move from "combative to collaborative", and Teresa's personal experience in applying her principles with her co-parent.   Links mentioned in the show:  Teresa's website: https://teresaharlow.com/ Teresa's books: https://teresaharlow.com/books/

Episode 15: Confidence, Networking, and Relationship Building for Mediators

In this episode, Stephanie Hanna---attorney, mediator, professional development coach (founder of The Other 85), and co-host of the Capture Your Confidence podcast--discusses the following:   - Where 85% of career success comes from (hint:  chances are it is not something you learned in school!) - How you can develop the skill of confidence - The mindset you need to have to be good at networking and relationship building - How storytelling and building your "whisper brand" impact your career success   Links mentioned in the show:   The Other 85 website: https://theother85.net/ Stephanie's podcast, "Capture Your Confidence": https://theother85.net/podcast/

Episode 14: What Mediators Should Know About Conflict Management Coaching

In this episode, Cinnie Noble--founder of CINERGY® Coaching--discusses conflict management coaching.  Episode highlights include:   - An overview of the one-on-one process of conflict management coaching - When and how conflict management coaching can be used - The importance of distinguishing between the skills and competencies required for conflict management coaching versus mediation -  An introduction to The CINERGY® model of conflict management coaching -  A brief discussion of "the (not so) merry-go-round of conflict"

Episode 13: Roadmap to Professional Development for Mediators

In this episode, Susan Guthrie--family law attorney and mediator in the United States, expert in online mediation, and co-founder of the Mosten Guthrie Academy for Mediation and Collaborative Training--discusses the path for professional development for mediators.  In this episode, we discuss the following:   - What mediators say they need for practice development. - How to find opportunities for mentorship. - The major key to success as a mediator. - What to look for when joining a practice group for mentorship. - How online mediation is an example of current professional development. - Why it is critical that mediators become involved in the mediator community. 

Episode 12: How to Build a Thriving Mediation Practice, Part 3

In this episode, which is part 3 of a 3-part series, Natalie Armstrong-Motin---Founder and Managing Director of Marketing Resolution---discusses how mediators can build a thriving mediation practice.  This episode focuses on the master level mediator and covers the following:   - How you know when you are ready to "level up" from an intermediate mediator to a master mediator - Three ways to make more money as a master mediator - Effective marketing activities for master mediators - The importance of providing information and not "selling" the resolution industry - What a mediation practice looks like for a master mediator

Episode 11: How to Build a Thriving Mediation Practice, Part 2

In this episode, which is part 2 of a 3-part series, Natalie Armstrong-Motin--Founder and Managing Director of Marketing Resolution--discusses how mediators can build a thriving mediation practice. This episode focuses on the intermediate level mediator and covers the following:   - How mediators can use permission-based marketing to promote their practice - The importance of finding the method of marketing that feels authentic to you - The mindset that you need to be effective at networking - Why you should use social media and the impact of "social proofing"   This episode was also live-streamed on Marketing Resolution Marketing Monday- for Mediators and Arbitrators.  You can learn more about Marketing Resolution at https://www.howtomarketmymediationpractice.com/

Episode 10: How to Build a Thriving Mediation Practice, Part 1

In this episode, which is part 1 of a 3-part series, Natalie Armstrong-Motin--Founder and Managing Director of Marketing Resolution--discusses how mediators can build a thriving mediation practice.  This episode focuses on the beginning mediator and covers the following:   - the importance of the entrepreneurial mindset - the questions you need to answer to determine strategy for building a thriving mediation practice - the timeline for building a mediation practice, and - the business basics for a mediation practice.

Episode 9: Building the Mediation Movement in India

In this episode, Tara Ollapally--a Co-Founder of CAMP Arbitration and Mediation Practice Pvt. Ltd in India--discusses the mediation movement in India.  In this episode we discuss:   - An overview of the litigation timeline in India - The history of dispute resolution in India - Challenges faced while building the mediation movement in India thus far - An overview of the current mediation landscape in India - An overview of the work of CAMP - The impact of India signing the Singapore Convention on Mediation on building the mediation movement within India - The future of mediation in India